The Residence Museum and the Treasury are only accessible via numerous stairs and steps and are thus unfortunately not barrier free.
There is access for wheelchair users, who must however be accompanied by supervisory staff (separate route). Depending on the availability of accompanying personnel, there may be waiting times of up to half an hour.
In the museum area there is at present no barrier-free toilet due to building work. In an emergency the accompanying person will enable you to use the disabled toilet in the neighbouring part of the building.
The Cuvilliés Theatre is accessible for visitors with mobility problems. Barrier-free toilets are available.
A tactile model of the Munich Residence in front of the main entrance at Max-Joseph-Platz also provides visually impaired people with an overview of Germany's largest urban palace complex. The bronze tactile model, measuring 140 x 75 cm on a scale of 1:400, shows a bird's eye view of the Residence with the Court Garden, Residence Theatre and Opera House.
It is not necessary to register or make reservations for groups of visitors or school classes. You will not usually have to wait at the cash desk for more than a few minutes.
Photography and video recording for personal use only (i.e. no publication of any kind) is permitted in the Munich Residence, but without flash or tripod. Special permission is required – and there may also be a charge – for all photography and films taken for further use, as well as for the flying of drones / multicopters.
No large bags (from 35 x 30 x 12 cm), rucksacks or bulky objects may be taken into the Residence. These may be left at the free supervised cloakroom.
For conservational reasons you may not take your child’s pram or buggy into the exhibition rooms of the Residence Museum and the Treasury. Free buggies are available for the duration of your visit.
No food and drink may be taken into the museum area, with the exception of drinks in plastic bottles of up to 0.5 l. There is no café or bistro in the Residence complex but there are numerous cafés in the immediate surroundings.
No dogs or other animals may be taken into the Residence. Unfortunately, we cannot offer supervision for animals brought along. Please keep dogs on an lead in the Court Garden.
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